How are my products shipped when I buy gold and silver?

One of the most common concerns among potential gold and silver investors has to do with the shipping of their metals. How fast will we ship out? How long will it take for the package to be delivered? What if it gets lost en route? Will the delivery company leave the box on my porch? Generally speaking, investors want to know that they have no risk of losing their money due to a lost, misplaced or stolen package.

When investors confirm an order with Gold Silver, our trained, non-commissioned representatives will confirm the shipping address on a recorded line and write the address on a hard copy order form. Our shipping department will use the USPS Express service to send rare coins and the Registered service to send bullion products; both of these services allow our packages to remain fully insured until you take delivery. We ship out within three business days of receiving a bank wire and within 10 business days after receipt of a personal check. Our clients receive an email and a phone call to let them know that the metals are on the way and tracking numbers allow the broker and client to follow the shipment from our depository to the client’s door via USPS.com.

The Express shipping service allows your gold and silver to arrive in one business day and packages heading to very rural areas may require two business days for delivery. Registered packages take a little longer to reach their respective destinations because every single person who comes into contact with those packages must give a signature to ensure accountability. The postman will require a signature and proof of identity from the addressee, and if no one is able to sign for the package a USPS-sanctioned note will be placed on your door.

Our packaging does not disclose the contents of the box and we send the invoice separately for your security. We recommend that you keep the boxes handy for reuse when you decide to sell. When you sell your gold and/or silver back to us we will give you verbal and written instructions on how to pack and ship the liquidated items. We will send payment to you within 48 hours after our authentication department receives and verifies the contents of your shipment.

To request a buy/sell quote for gold and/or silver or to ask our experts a question please call us at 1-800-394-3337 or email us via the Contact Us link in the top-right corner of this page. Investors who are brand new to precious metals are encouraged to browse the free Gold & Silver Tutorial that is accessible below.

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